by buntoid
Visitor

Retrospective 5GB data boost

Hi, I've recently joined EE for my fibre broadband. At the time I didn't have a monthly phone contract with EE so didn't select the data boost option on signing up. I am now looking for a new phone contract and having the extra data boost would sway my opinion to getting an EE plan.

My question is do I still qualify if I were to get a new EE monthly phone cotract and how would I go about doing that please.

Thank you

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Retrospective 5GB data boost

No, you don't. You are only eligible when you already have a mobile contract at the time you sign up for BB or you start 1 at the same time.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master

Re: Retrospective 5GB data boost

@buntoid  Call customer services or go to your local store about this. 

by Grand Master
Grand Master
Solution

Re: Retrospective 5GB data boost

No, you don't. You are only eligible when you already have a mobile contract at the time you sign up for BB or you start 1 at the same time.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Retrospective 5GB data boost

Just checked. You can get the boost if you re-sign-up for a new BB term contract.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Retrospective 5GB data boost

Thank you for the added information @XRaySpeX 🙂

 

Cheers

 

Lee

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