20-08-2018 10:12 AM - edited 20-08-2018 10:14 AM
Welcome to the community. 🙂
Are you trying to download it to a PC connected to EE Home Broadband?
To protect your computers with Norton™ Security Premium, just follow the steps below:
From a computer connected to your EE Home Broadband, go to broadband.ee.co.uk/norton-security
Select the Register and Download button - you'll only see the button when connected to EE Home Broadband.
Sign up to Norton (see below for more information).
Let me know how you get on.
20-08-2018 01:40 PM
@mshakhomirov: Seems OK to me. Leads me to an "An exclusive offer for EE customers" for £0.
20-08-2018 09:13 PM
When I click 'Subscribe now' it returns an error:
Firefox can't establish a connection to the server at buy.norton.com.
Same thing in Chrome
22-08-2018 09:36 PM - edited 22-08-2018 09:39 PM
Would you post the URLs at the top of those browser windows by copy & paste? I can't read them in the images.
Why is the 2nd in Russian?
23-08-2018 06:47 AM
23-08-2018 07:03 AM - edited 23-08-2018 07:04 AM
@mshakhomirov: Those links work OK here giving:
23-08-2018 07:52 AM
Good Morning @mshakhomirov.
Is it definitely EE Home Broadband that you are using? The link only works with EE Broadband.
Are you in the UK now?
23-08-2018 11:24 AM
@mshakhomirov: Your issue would seem specific to your set up. You could try & get round this issue by switching the DNS in the router to Manual with 1 of these public DNS:
OpenDNS : 22.214.171.124 & 126.96.36.199 Google DNS: 188.8.131.52 & 184.108.40.206 Norton DNS: 220.127.116.11 & 18.104.22.168