by Henny89
Explorer

Re: Can't connect my "Entertainment Box" (Droid Box) to router?

Hi

 

I have a similar issue, my smart tv box was always previously connected by Ethernet to my previous TalkTalk router now I have my new EE router it disconnects after two minutes of connection and its ethernet?

 

any ideas???

3 REPLIES 3
by Grand Master
Grand Master

Re: Can't connect my "Entertainment Box" (Droid Box) to router?

@Henny89 : Is the TV now connected to the EE router by WiFi? What router is it?

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by Henny89
Explorer

Re: Can't connect my "Entertainment Box" (Droid Box) to router?

Hi

 

Thank you for the reply. 

The smart TV box only works on wifi, but when its ethernet it disconnects after a minute or so and cannot reconnect. 

I prefer ethernet connection like I had before. 

I have the EE Smart Hub. 

by
EE Community Support Team

Re: Can't connect my "Entertainment Box" (Droid Box) to router?

Hi @Henny89

 

Welcome to the community.

 

Have you spoken to our Tech Gurus? They'll be able to run through some troubleshooting with you.


Chris

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