Highlighted
by colinnutley Investigator
Investigator

Re: Brightbox 2 MAC filtering fail

Hi James, here's a different and worrying development for my MAC filtering.

I have used filtering for a few years now,  however I recently logged in to add a new device and noticed all my filtering address are missing.

Where have they gone? Why, especially as Im so careful to save changes on my router?

I had about 20 mac addresses saved. Now, none.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Brightbox 2 MAC filtering fail

Possibly @colinnutley

 

Could you try a factory reset and test again?

 

Thanks

 

James

7 REPLIES
by
EE Community Support Team

Re: Brightbox 2 MAC filtering fail

Hi @colinnutley,

 

Welcome to the EE Community.

 

I don't why they would have been lost unless the router has been reset to factory settings.

 

Does MAC filtering work if you set it up again?

 

Thanks

 

James

by colinnutley Investigator
Investigator

Re: Brightbox 2 MAC filtering fail

Hi Jamie, I've tried putting some back in and saving, but it remains clear next time I login to my router. Reckon it's developed a fault? 

by
EE Community Support Team
Solution

Re: Brightbox 2 MAC filtering fail

Possibly @colinnutley

 

Could you try a factory reset and test again?

 

Thanks

 

James

by colinnutley Investigator
Investigator

Re: Brightbox 2 MAC filtering fail

Will do, (any instructions?) as I've never done a reset before.

Regards

by
EE Community Support Team

Re: Brightbox 2 MAC filtering fail

Hi @colinnutley,

 

Click/Tap here for instructions on resetting the Bright Box 2.

 

If you are using a different router, please let me know.

 

James

by colinnutley Investigator
Investigator

Re: Brightbox 2 MAC filtering fail

Evening James, I'm pleased to report after a factory reset, all my MAC filters have returned and are functioning.

Thank you for your help today, it's been great.

 

Regards Colin 

 

P.s. my cctv is asking for settings. I may be on here again soon! 😊

by
EE Community Support Team

Re: Brightbox 2 MAC filtering fail

Great news @colinnutley

 

Thanks for coming back and letting us know Smiley Happy

 

Leanne.

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