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No public IP

I have a weird new error message. My VPN connection to my home network no longer works and my router (ASUS) says my IP number is not a public IP number. I have never had this problem before. Has EE changed something? How do I turn off "no public IP" such that I can reach my home network again? I tried to contact EE. There seem to be no way to contact them other than by sending a letter! What is this year 1920?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: No public IP

With EE, & many other ISPs, you get a dynamic public IP which potentially can change dynamically with every re-sync of the line. If you are remotely addressing your LAN from outside by its last known public IP it could well have changed & the previous public IP has become a non-IP.

 

You should using a Dynamic DNS (DDNS) service to overcome this common behaviour.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

1 REPLY 1
by Grand Master
Grand Master
Solution

Re: No public IP

With EE, & many other ISPs, you get a dynamic public IP which potentially can change dynamically with every re-sync of the line. If you are remotely addressing your LAN from outside by its last known public IP it could well have changed & the previous public IP has become a non-IP.

 

You should using a Dynamic DNS (DDNS) service to overcome this common behaviour.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

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