22-06-2019 11:21 AM
I am unable to set up. I keep getting aqua lights. Its all set up correctly and I've had my activation text but I have no internet. Any help?
22-06-2019 01:57 PM - edited 22-06-2019 02:04 PM
Welcome to EE's Home Broadband Forum.
You should have steady aqua lights. Are they flashing?
What does it say after you log into the router:
Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
22-06-2019 03:32 PM
Does the BB Username say readytoconnect@fs or your own Username?
I suggest you buy a cheap corded handset, which can often be had for about £5, & making the occasional call to "wet" the line. Also having a handset is invaluable for helping diagnose Broadband faults. This could well save you the cost (about £130) of an engineer call-out finding the fault lay within your home.
by Cazamataz66 Saturday