Highlighted
by alexbach
Explorer

Network Proxy Setting Error

So this happened last night. I suddenly lost my Internet Connection and I even confirmed it with the lights on the Brightbox.  

 

Also, I was seeing an exclaimation mark on the Internet symbol in my PC.  I ran the troubleshooter and it showed up with "Unable to Detect Proxy Servers".  

 

Now I don't know much about computers but I sure need my connection to work fine.  

Can anyone tell me what might have caused this so that I will know if it happens again?

1 SOLUTION

Accepted Solutions
by wonderman Investigator
Investigator
Solution

Re: Network Proxy Setting Error

Hey,

This is probably one of the most annoying proxy errors that can occur. According to many people, they are unable to save or change their proxy settings.

Since @XRaySpeX already suggested to explain your issue more. I'll suggest you follow his command. However, if you want to try out to fix it up yourselves, maybe you can try the following link to fix Windows Could Not Automatically Detect Network’s Proxy Settings. If that doesn't work, try this thread from Microsoft's Forum.

 

https://validedge.com/windows-not-automatically-detect-networks-proxy-settings/

 

https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-could-not-automatical...

3 REPLIES 3
by Grand Master
Grand Master

Re: Network Proxy Setting Error

@alexbach: Welcome to EE's Home Broadband Forum.

If you would like help with your BB speed or connection issues, please would you carry out the following steps for starters, which will enable us to diagnose the problem and advise you further. Do not restart your router to do these tests:

1. Post your full router stats.

For a BrightBox: login and go to Advanced Settings/ System/ DSL Status. Also post 'System Uptime' from top of System Log page.

For a SmartHub: login and go to Advanced Settings/ Technical Log/ Information.

Full router stats are key to any speed & connection issues.

2. Try a wired speedtest, using an Ethernet cable supplied with the router, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

3. What exchange are you connected to? If you don't know use: http://www.samknows.com/broadband/exchange_search and post the URL of your exchange page.

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by wonderman Investigator
Investigator
Solution

Re: Network Proxy Setting Error

Hey,

This is probably one of the most annoying proxy errors that can occur. According to many people, they are unable to save or change their proxy settings.

Since @XRaySpeX already suggested to explain your issue more. I'll suggest you follow his command. However, if you want to try out to fix it up yourselves, maybe you can try the following link to fix Windows Could Not Automatically Detect Network’s Proxy Settings. If that doesn't work, try this thread from Microsoft's Forum.

 

https://validedge.com/windows-not-automatically-detect-networks-proxy-settings/

 

https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-could-not-automatical...

by alexbach
Explorer

Re: Network Proxy Setting Error

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