by NRHeeacount Investigator
Investigator

My wifi is working but my ethernet ports do not work

I have tryed resetting the modem/ router and using each ethernet port and even using different devices and ethernet cables. Please help

1 SOLUTION

Accepted Solutions
by NRHeeacount Investigator
Investigator
Solution

Re: My wifi is working but my ethernet ports do not work

Nevermind i used 2 different faulty wires to check the internet and now i replaced them. Its working now

10 REPLIES 10
by Grand Master
Grand Master

Re: My wifi is working but my ethernet ports do not work

What devices are you connecting to the Ethernet ports? You are using the LAN ports & not the WAN 1?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by NRHeeacount Investigator
Investigator

Re: My wifi is working but my ethernet ports do not work

I am using the lan ports. I am trying to connevt my pc. It was working before but it all of a sudden stopped working. Btw i have the brightbox 2


 

by Grand Master
Grand Master

Re: My wifi is working but my ethernet ports do not work

Could be faulty Ethernet card on PC. Are you trying more than 1 PC?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by NRHeeacount Investigator
Investigator

Re: My wifi is working but my ethernet ports do not work

I tried on my laptop and pc but the same thing keeps popping up ; 

Ethernet doesn't have a valid ip configuration

by Grand Master
Grand Master

Re: My wifi is working but my ethernet ports do not work

What does that mean & where do you see it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: My wifi is working but my ethernet ports do not work

What does ipconfig /all show under the Ethernet section?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by NRHeeacount Investigator
Investigator

Re: My wifi is working but my ethernet ports do not work

Here is a link to a picture of what it says.

by Grand Master
Grand Master

Re: My wifi is working but my ethernet ports do not work

Yes, the PC doesn't think it's connected to a router.

 

What does the router show under Currently Connected Devices? Also what does it say in the Internet section? Obscure your names in the BB Username but post the 1st 2 parts of the IP addy.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by NRHeeacount Investigator
Investigator
Solution

Re: My wifi is working but my ethernet ports do not work

Nevermind i used 2 different faulty wires to check the internet and now i replaced them. Its working now

by
EE Employee

Re: My wifi is working but my ethernet ports do not work

That's great news @NRHeeaccount

 

Happy to hear it's all sorted!

 

Thanks for popping back to let us know.

 

Thanks - Karen. Smiley Happy

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