by Davidmg78
Visitor

My broadband was to be activated today but still not working

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Today was my activation day for fibre broadband and phone. Landline working but not the internet. Not even had a message to let me know what’s happening.
1 REPLY 1
by Grand Master
Grand Master

Re: My broadband was to be activated today but still not working

Welcome to EE's Home Broadband Forum.

 

It could be up to midnight.

What does it say after you log into the router:

  • For a BrightBox: in the Internet section on the initial Status page or
  • For a Smart Hub: on the Advanced Settings / Broadband / Internet page?

Obscure your names in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.

 

Does the phone announce your correct no. when you dial 1470 17070?

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