by wirralwoman
Explorer

My Wi-fi keeps dropping when I’m using my smart tv especially after midnight any

 
5 REPLIES 5
by Grand Master
Grand Master

Re: My Wi-fi keeps dropping when I’m using my smart tv especially after midnight

You sure it's the WiFi & not the BB itself?

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by Grand Master
Grand Master

Re: My Wi-fi keeps dropping when I’m using my smart tv especially after midnight

@wirralwoman Is it just the TV or do your other device loose connection also ?  Sounds crazy but when did you last restart the router ?  Turn it off for 30+ seconds before restarting it.   How hot is the router getting because heat can cause issues.  

by wirralwoman
Explorer

Re: My Wi-fi keeps dropping when I’m using my smart tv especially after midnight

everything else slows up, but i only really notice the tv due to streaming, my laptop also disconnects, I recently had a what I believe to be a mobile phone mast erected 20 yards away from my living room window do u think that might had any effect ? i restarted the router 15 mins ago

by Grand Master
Grand Master

Re: My Wi-fi keeps dropping when I’m using my smart tv especially after midnight

Hi @wirralwoman 

 

20 yards? It might be the radiation from the mast. 

 

Have you tried changing your WiFi channels on your router? You will need to connect your devices again. I would also download one of the many WiFi analyzed apps to check your WiFi strength . 

 

Thanks




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by
EE Community Support Team

Re: My Wi-fi keeps dropping when I’m using my smart tv especially after midnight

Hi @wirralwoman,

 

Welcome to the community. 🙂

 

Have you tried @Northerner's suggestion of changing your WiFi channel?

 

Please let us know which router you are using if you need any help with this.

 

Thanks

 

James

 

 

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