by Bekki2000
Explorer

Moved router to a new room now not working

I have moved our router to another room to help pick up WIFI signal with exactly the same set up as it was in the last room however it has now stopped working.  I moved it back to its original place and it still doesnt seem to work. 

 

I just want to be able to get wifi around the whole house instead of the room above the the room the router is in? 

 

Any suggestions?

4 REPLIES 4
by
EE Employee

Re: Moved router to a new room now not working

Hello @Bekki2000

 

Thanks for coming to the Community for help! Smiley Happy

 

When you moved the router did you try resetting it once it was all set up?

 

What model router do you have?

 

Thanks - Karen. Smiley Happy

by Bekki2000
Explorer

Re: Moved router to a new room now not working

Hello Karen,

 

thank you for your reply @Karen_C 🙂 

 

I did reset the router when i moved it it is a brightbox 2 wireless router.

 

Thank you 

Highlighted
by
EE Employee

Re: Moved router to a new room now not working

No problem @Bekki2000

 

What lights do you have showing on the router at the moment?

 

Also are they steady or flashing?

 

Thanks - Karen. Smiley Happy

by Grand Master
Grand Master

Re: Moved router to a new room now not working

Did you just move the router but still plugged into the original, master, socket, possibly using a longer cable, or did you move it to a different socket as well?

 

Does the original, master, socket have 1 or 2 outlets (1 for phone, other for router)?

 

Is this for ADSL BB or Fibre?

 

You might need to buy a wireless extender for what you want to do.

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