30-06-2019 03:14 PM
Hi, broadband is working fine but my landline won’t receive calls. Tried from other landlines and mobiles but it’s the same issue, it rings twice for the caller then it sounds as though someone picks up but doesn't say anything. Meanwhile it doesn't ring at all at this end. I can make calls from it no problem which makes me think the phone works. Any ideas what the issue is? Thanks
30-06-2019 03:52 PM
Does the phone announce your correct no. when you dial 1470 17070?
30-06-2019 04:04 PM
Ring the same no & ask for Ring-Back (Opt 1).
30-06-2019 04:14 PM
Yes, immediately. Report it to EE as not receiving incoming calls.