by nm4512
Explorer

Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing.

Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing my contract with EE but have been sent another BB1. Should I ask for a BB2. We are not on Fibre to the Home at present here.

5 REPLIES 5
by Grand Master
Grand Master

Re: Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing.

The BB2 will work on either standard ADSL or Fibre VDSL but EE only issue it with Fibre products.

 

The BB1 is adequate for ADSL but the BB2 would give better wireless, a faster LAN port & be more up-to-date.

 

EE will probably refuse to give you a BB2.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing.

You say you are not on Fibre to the Home (FTTH). EE don't do FTTH; only Fibre to the Cabinet (FTTC). Did you mean you are not on any sort of Fibre but are on standard ADSL?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by nm4512
Explorer

Re: Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing.

Thanks. I suspected this so will contact EE to try! It's a bit off I think getting sent an old model router especially to loyal customers!!

by nm4512
Explorer

Re: Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing.

Yes fibre to cabinet copper to the home. Have been with them for 18m and agreed to renew but was surprised to receive an old-style router. We are (allegedly) due to get Fibre upgrade here in 6m time.

by Grand Master
Grand Master

Re: Is Bright Box 2 only for fibre. I have a Bright Box 1 and am renewing.

The BB1 is perfectly adequate for your standard BB.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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