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Interleaving

Hello there I am looking at disabling interleaving/error correction on Fibre and was wondering if some one would be able to do this as a request so I can get the most out of what I do, not sure if this is the correct place to ask

1 SOLUTION

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Solution

Re: Interleaving

Hey, everything is cool, interleaving decided to switch its self off when DLM checked how mine line was doing so fortunately my line must be decent, that's awesome 🙂 I also had a 10mb speed increase instantly

View solution in original post

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EE Community Support Team

Re: Interleaving

Good Morning @captainfloyd

 

Welcome to the EE Community. 

 

Interleaving can't be switched off for fibre-based broadband lines (such as Fibre 100 and Fibre 250 or Superfast Fibre). 

 

Katie 🙂

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by Grand Master
Grand Master

Re: Interleaving

@Katie_B : Why are you answering in terms of BT Retail product names. EE doesn't call them that.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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Investigator

Re: Interleaving

Thanks for the reply, I thought that when it came to fibre it would take an engineer to come out and be able to disable it from the box with DLM? if you could assure that this is not possible, I would be thinking about downgrading and if so a request you would be able to do this all for me? thanks again

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by Grand Master
Grand Master

Re: Interleaving

Posted in the open:


@captainfloyd wrote:

Hi Ray, I joined EE yesterday and I was wondering if you could help me and maybe get someone out that could optimize my connection for when I game, so disable interleaving/dlm/error correction, it would be great if this was possible, thanks

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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by Grand Master
Grand Master

Re: Interleaving

@captainfloyd : I don't have a squad of engs to send out to you & OR are currently limiting home visits.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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by Investigator
Investigator
Solution

Re: Interleaving

Hey, everything is cool, interleaving decided to switch its self off when DLM checked how mine line was doing so fortunately my line must be decent, that's awesome 🙂 I also had a 10mb speed increase instantly

View solution in original post

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by Grand Master
Grand Master

Re: Interleaving

Posted in the open:


@captainfloyd wrote:

I got my new router all working which very impressed with how the speeds and stuff are with EE but I've noticed a problem with range, as it is installed upstairs the wifi signal for downstairs does work but netflix wont come on the TV and has a problem, I'm sure that it cant be the tv since its new but maybe it's 25/30m away from the router, even the official router, so is there a way you can put a boost on the wifi range or a different better router? thanks

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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by Grand Master
Grand Master

Re: Interleaving

@captainfloyd : I'm just a user like you. I don't boost peeps' routers or WiFi.

 

For an EE Smart Hub try separating the wireless channels. On the Advanced / Wireless Settings page of the SH there is a button near the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-".

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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by Grand Master
Grand Master

Re: Interleaving

Posted in the open:


@captainfloyd wrote:

My ping is at a very nice 11/13ms which I'm glad that interleaving disabled its self in the first day of having which is unexpected, but I was curious to actually see if I was either on the WBC or LLC network, and whether if I was with ADSL instead the ping times would be as low as 8ms ? the exchange is 0.8 miles away from my home

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by Grand Master
Grand Master

Re: Interleaving

@captainfloyd : You are on a WBC network with FTTC/VDSL.

 

Your Fibre cab. is nearer to you than the exchange.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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by Investigator
Investigator

Re: Interleaving

Hmm, yeah I already separated the bands I tried some stuff and even changed modes, but mode 1 said that it was best for range, either the new ee hub isnt the best when it comes to range in general so I'll have to find the antennas for my own router or something but it's a shame that it won't allow the netflix to run downstairs. The cabinet im on is about 0.3/0.4 of a mile from my home whereas the exchange is 0.8/0.9 a lot of people on the WBC network are able to get 6-7ms pings would you say that distance is affecting mine or something else is the factor ?

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