by falatio Contributor
Contributor

I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hi all, i recently joined EE. The offer on the table was for a £150 amazon voucher.

The deal was through uk hot deals.

EE says they don't offer that much!!!

What next, or have i been conned?

Help

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

All the voucher deals you get on sites like hotdealsUK require you to be an EE customer for at least 90 days before the vouchers will be automatically emailed to you.

28 REPLIES 28
by Profile closed
Not applicable
Solution

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

All the voucher deals you get on sites like hotdealsUK require you to be an EE customer for at least 90 days before the vouchers will be automatically emailed to you.

by
EE Employee

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hi @falatio and welcome to the community.

 

@Profile closed is indeed correct you do have to allow up to 90 days for delivery.

 

In regards to the value, have you got any paper work or screenshots in regards to this?

 

Is anything showing on your order confirmation?

 

Many thanks,

 

Lee

by falatio Contributor
Contributor

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

If you go to uk hot deals and plug in ee deals you will see the offer. Outdated now though

by
EE Employee

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hi @falatio

 

The sign up link is one of our promotional links so that would be a valid offer.

 

Do allow up to 90 days for the voucher to arrive in your emails.

 

Many thanks,

 

Lee

by Lapyaewin
Explorer

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hello. I'm on same boat as OP. I understand I have to wait for 90 days for Amazon voucher to come through by email. 

 

How do I claim the early cancellation from previous ISP?

 

the HotUKDeals post which is now expired is here http://www.hotukdeals.com/deals/ee-broadband-offer-get-a-150-amazon-gift-card-with-any-plan-e-g-21-a...

by
EE Community Support Team

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Good morning @Lapyaewin

 

Thanks for coming to see us in the community 🙂

 

Please see the terms and conditions for the offer here.

 

Thanks

 

Richard

 

🙂

by Grand Master
Grand Master

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing


@Lapyaewin wrote:

How do I claim the early cancellation from previous ISP?


@you can claim online @ Broadband Contract Buyout from Old ISP. It's now max £50.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Brilliant @XRaySpeX 

 

Thank you and I'm sure that's exactly what @Lapyaewin was looking for.

 

Cheers

 

Richard

 

 

by Lapyaewin
Explorer

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Thank you guys. It answered all my questions 

by Grand Master
Grand Master

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by falatio Contributor
Contributor

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Where do i find the order confirmation Lee?

by falatio Contributor
Contributor

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Who pays for the £150 voucher?

by
EE Employee

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hi @falatio

 

This would of been sent to you via an email when you registered.

 

Many thanks,

 

Lee

by
EE Employee

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hi @falatio

 

The offer is fulfilled by a 3rd party company.

 

Many thanks,

 

Lee

by falatio Contributor
Contributor

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Well hello again, well folks the 90 days are well and truly over!!!!!

Guess what? No £150 voucher yet

Can you please advise?

atb Falatio

by falatio Contributor
Contributor

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

I never was sent any form to fill in.

It is all just a con as far as i can see.

Therefore i think there is a breach of contract here somewhere

I will look into cancelling my contract due to it not being fullfilled

You would have thought a massive company like EE would like to gather and keep customers.

Perhaps they are so big, they don't care!!!!!!!!!!

Luckily there is choice

by
EE Community Support Team

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Hi @Falatio3

 

Thanks for posting 🙂

 

Has it just gone to 90 days?

 

Thanks

 

Richard

 

🙂

by falatio Contributor
Contributor

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Yep, i joined in May

by
EE Community Support Team

Re: I was offered £150 Amazon voucher to sign up to EE broadbandSo far nothing

Thanks for confirming and for your patience with this, @falatio.

 

Please contact our support team so that they can chase this up for you.

 

Let us know how you get on.

 

Chris

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