by shad0285
Visitor

I reset my router. But my login password on the sticker is faded.

I reset my router due to some issues. But my login password on the sticker at the bottom is faded and now i cant understand anything. How can i login now into web portal of ee orange brightbox router? Can you please guide what i should do?

3 REPLIES 3
by Grand Master
Grand Master

Re: I reset my router. But my login password on the sticker is faded.

As you have such an old (Orange) Brightbox, did you not also get a KeepMe card with the admin pwd on?

 

If you haven't kept this card there is nowt you can do yourself but phone EE & see if they have any record of it or, if not, send you a replacement outer.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Grand Master
Grand Master

Re: I reset my router. But my login password on the sticker is faded.

Hi @shad0285

 

Try taking a close up (in focus) mobile photo and then enlarging/enhancing it with your device to see if you can make out the password. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I reset my router. But my login password on the sticker is faded.

Welcome to the community, @shad0285.

 

That's a great suggestion from @Northerner. Try using a couple of filters too, that may help sharpen the image.

 

Chris

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