by egghead46
Explorer

I payed my broadband bill last week but still states I haven’t payed

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I payed my broadband bill last week but still states I haven’t payed

Was this a late payment?

 

What doesn't show you've paid? You bills & your MyEE for BB don't show you've paid until the next bill is posted. I've paid my 21 July bill but I won't see that until my 21 Aug. bill.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: I payed my broadband bill last week but still states I haven’t payed

Was this a late payment?

 

What doesn't show you've paid? You bills & your MyEE for BB don't show you've paid until the next bill is posted. I've paid my 21 July bill but I won't see that until my 21 Aug. bill.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by egghead46
Explorer

Re: I payed my broadband bill last week but still states I haven’t payed

Yes on my EE it states that I must pay amount that is overdue just a bit concerned but I think you have answered my question thank you 

by Grand Master
Grand Master

Re: I payed my broadband bill last week but still states I haven’t payed

Yes, you won't see the payment until the next bill.

 

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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