28-07-2017 11:49 AM
Got Sky Q installed yesterday and having some bother with the mini box. It stays connected to the network, has dropped once but seems okay, however the live TV and recordings playback is pretty poor. Can work well for a while but will start to lag/freeze almost every time. I have 38mb fibre and until now everything had been okay. Anyone have any ideas?
28-07-2017 01:26 PM
Is Sky your broadband provider?
It may just be your boxes upgrading but then again it shouldn't take long. Are you using your box over wifi or wired powerline adapters?
28-07-2017 03:36 PM
Thanks for coming to community 🙂
Have you by any chance see this support article called Need Help with Your Home Broadband Speed or Connection?
Please do have a look at it and let us know how you get on.
by Cazamataz66 Saturday