14-02-2019 01:08 PM
I am having problems adding home broadband to my online bill, it keeps saying my personal details do not match what EE already hold, despite my entering everything correctly. Infuriating!
14-02-2019 01:32 PM
There's 1 thing in particular to be careful of when supplying your BB personal details.
The "Contact Email Address" requested when filling in the Home BB details is not necessarily the same as the email addy used as the username of the MyEE a/c being created or added to. It is the email addy EE already has on record for you for BB.
14-02-2019 01:44 PM
14-02-2019 02:06 PM
Have you ever been with EE/Orange for BB before?
14-02-2019 02:35 PM
You will need to phone EE to enter and confirm your details.
14-02-2019 03:32 PM