11-11-2017 06:24 AM
I am having a lot of problem with my internet, the internet light on my router is always flashing red. If it is green I still cannot get my wifi to work. This has been on going now for more than a month
11-11-2017 06:46 AM
Welcome to EE's Home Broadband Forum.
Have you just joined EE BB or were you already with EE BB?
What does it say in the Internet section on the initial Status page of the BrightBox after you log in? Obscure your names in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? BrightBox 1 or 2?
Does the phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
11-11-2017 06:50 AM
Have you reported this to EE? What did they say?