10-11-2017 03:57 PM
How do I get a VAT invoice from EE. They say they don't offer them but by law they have to if requested. Has anyone reported them to HM Revenue & Customs?
10-11-2017 06:00 PM
Your BB bill shows EE's VAT registered no. That's good enough as a VAT receipt.
10-11-2017 07:19 PM
I have spoken to Customer Services and they have refused to help. Please advise exactly what the procudure is so that when I phone back I can tell them what they have to do to produce a VAT invoice. Even better perhaps as you are part of the EE Community Support Team you could ask them to email me a telephone number of someone who knows what to do.
10-11-2017 07:33 PM
Here on the community we do not have any access to customer account details.
We do have a system internally that the team can follow to perform the action you require.
If you are not happy with how this has been handled please do see our ways to complain.