cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

How do I switch from 2.4ghz to 5ghz frequency on my smart hub router

KenWeb
Visitor

How do I switch the frequency on my smart hub router so my devices run on the 5Ghz and not the 2.4Ghz frequency. I am using a wired connection with TP-Link powerlink modules.

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@KenWeb   You need to login to the router as admin and separate them so they password for each frequency.  You just select the frequency you want to use

View solution in original post

11 REPLIES 11
Chris_B
Grand Master
Grand Master

@KenWeb   You need to login to the router as admin and separate them so they password for each frequency.  You just select the frequency you want to use

XRaySpeX
Grand Master
Grand Master

@KenWeb : To separate the frequencies, look on the Advanced Settings / Wireless page of the SH where there is a button at the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". Then you will be able to choose which SSID your devices connects to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I've separated the two frequencies and saved. But the 5ghz option is not showing in my 'available networks' box on any of our devices.  In Wi-Fi settings, they all continue to show a 2.4ghz connection. How can I change it to 5?

@Burgage : Post an image of the Advanced / Wireless page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

advanced wireless shot.gif

Image (png) doesn't seem to have uploaded, I'll try a jpg

sorry - jumped the gun - it has worked 🙂

That looks OK. Any device capable of 5GHz should see in its networks list both the 5GHz SSID starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-",

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I have the latest smart router (white). I don't have the option to separate bands.Screenshot 2021-03-20 at 09.39.01.jpg