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27-04-2019 12:23 PM
How do I switch the frequency on my smart hub router so my devices run on the 5Ghz and not the 2.4Ghz frequency. I am using a wired connection with TP-Link powerlink modules.
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27-04-2019 12:29 PM
@KenWeb You need to login to the router as admin and separate them so they password for each frequency. You just select the frequency you want to use
27-04-2019 12:29 PM
@KenWeb You need to login to the router as admin and separate them so they password for each frequency. You just select the frequency you want to use
27-04-2019 01:57 PM - edited 27-04-2019 02:10 PM
@KenWeb : To separate the frequencies, look on the Advanced Settings / Wireless page of the SH where there is a button at the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". Then you will be able to choose which SSID your devices connects to.
21-05-2020 10:36 PM
I've separated the two frequencies and saved. But the 5ghz option is not showing in my 'available networks' box on any of our devices. In Wi-Fi settings, they all continue to show a 2.4ghz connection. How can I change it to 5?
21-05-2020 10:44 PM
@Burgage : Post an image of the Advanced / Wireless page.
22-05-2020 05:37 PM
22-05-2020 05:39 PM
Image (png) doesn't seem to have uploaded, I'll try a jpg
22-05-2020 05:40 PM
sorry - jumped the gun - it has worked 🙂
22-05-2020 06:53 PM
That looks OK. Any device capable of 5GHz should see in its networks list both the 5GHz SSID starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-",
20-03-2021 09:41 AM - edited 20-03-2021 09:44 AM
I have the latest smart router (white). I don't have the option to separate bands.