29-12-2017 03:26 PM
I was with BT and never had an issue for two years. Now my broad band drops four or five times a day. How do I report a fault I can find nothing so far on the site.
29-12-2017 03:37 PM
Welcome to EE's Home Broadband Forum.
To report issues with your BB Freephone 0800 079 8586 - Option 3 .
If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.