by pigsonthewing Investigator
Investigator

How do I connect a Linux laptop to the BrightBox?

I just switched my parents to EE Broadband. Every device they have, and mine, have connected, first time and without problems, to the new hub.

Except their laptop, which is running Linux Mint.

That just keeps asking for the password, which has already been entered correctly. The laptop connected to the old BT hub without problem.

I've tried making the laptop forget the network then reconnecting, and I've restarted it. All to no avail.


What now?

1 SOLUTION

Accepted Solutions
by pigsonthewing Investigator
Investigator
Solution

Re: How do I connect a Linux laptop to the BrightBox?

Turns out I'd been given the wrong password! Because it was only one letter out, and a homynym, I didn't notice. Thanks, everone, for your help.

7 REPLIES 7
by
EE Employee

Re: How do I connect a Linux laptop to the ?

Hi @pigsonthewing and welcome to the Community.

 

I will certainly try and assist, I sit next to a Linux guru (luckily enough)

 

So I/we can try and help 🙂 please may I take the following:

 

  • Which router, it is that you're using?
  • Which Version on Mint is it that you have?

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: How do I connect a Linux laptop to the BrightBox?

Selecting the router's SSID from the list of WiFi netwoks & typing in its WiFi password should work from any device.

 

If you have the Brighbox 2, have you tried both the 5 GHz & 2.4 GHz bands?

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by pigsonthewing Investigator
Investigator

Re: How do I connect a Linux laptop to the BrightBox?

Yes, it should do, but it does not.

 

5 GHz is not an option; the laptop (~ six years old) does not recognise it.

by pigsonthewing Investigator
Investigator

Re: How do I connect a Linux laptop to the BrightBox?

The router is a BrightBox2, delivered from EE a few days ago. The laptop is running Mint 18.1, 64 bit, with Cmmamon 3.2.7.

by
EE Employee

Re: How do I connect a Linux laptop to the BrightBox?

Hi @pigsonthewing 

 

I will get my colleague to have a look into this for you as he has all the equipment to try and replicate your issue.

 

Many thanks,

 

Lee

 

 

by pigsonthewing Investigator
Investigator
Solution

Re: How do I connect a Linux laptop to the BrightBox?

Turns out I'd been given the wrong password! Because it was only one letter out, and a homynym, I didn't notice. Thanks, everone, for your help.

by
EE Employee

Re: How do I connect a Linux laptop to the BrightBox?

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