by Kr15tel
New Member

How do I change my broadband channel


I recently changed to EE from Sky. 

When I was with Sky I had the same problem that the broadband is fine until about 3pm when the kids get home and drain the local speed. 

I discussed this with sky we changed the boardband channel and the service was a bit better. 

I now have the same issue with EE, although we opt'd for fibre the speed drops after 3pm and at peak times evenings and weekends. 

Does anyone know how to change the Broadband channel. I assume its because everyone who is on EE in my area is running on the same channel. 



by Grand Master
Grand Master

Re: How do I change my broadband channel

Welcome to EE's Home Broadband Forum.


There is no BB channel. You are connected to BB independent of the rest of your area. You mean the WiFi channel connecting your devices to the router? Usually the router chooses the best channel on its own. You could have look at Change wireless channel .


You might also consider Set up multiple wireless network names to keep your kids to their own WiFi network.


Having said all that, your problem may have nowt to do with your WiFi .....

If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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