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How do I access my home hub dashboard

Timbexl
Explorer

Good morning 

Does anyone know how to access 

The home hub dashboard with my mobile phone?

Thank you x

8 REPLIES 8
Timbexl
Explorer
  1. Good morning 

Does anyone know how to access 

The home hub dashboard with my mobile phone?

Thank you x

@Timbexl : Do you mean the EE Smart Hub for BB? If so, login to it at http://192.168.1.254 with the admin password on the slider on the back of the router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Christopher_G
EE Community Support Team

Hi @Timbexl 

 

Welcome to the community. 🙂

 

Here are the steps to access your hub manager on your mobile:

 

Step Action
1

Make sure your EE Smart Hub is connected to your computer

2

Open a web browser on your mobile phone

3

To access the Home screen, enter 192.168.1.254 or http://eehub into the address bar

4

Tap Enter

 

Thanks


​​​​​​​Chris

RogerG2
Visitor
 

@RogerG2 : Something we can help you with?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I'm having trouble with this. When I put in that web address for the smart hub manager into the browser on my desktop PC nothing is happening. It either times out or says it can't connect to it..Any idea why I can't access it?

@Bill222 : Is your PC connected to the EE SH in the 1st place? Is your PC getting on the Net?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Open the command line interface with Win-R (Windows key and "R" key) and "cmd". Run the "ipconfig" command and check the Default Gateway which should be your router. Type that IP address into a browser.

 

Your mileage may vary.

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