by jenniwren
Explorer

Home move

Three attempts to speak to a customer service rep as want to move from one flat to another in the same street. I have been on hold three times today and twice the call has been dropped. I am a EE mobile customer as well and cannot get hold of anyone to arrange this move. I will consider moving back to Virgin if i cant get this arranged by the time we have to move.

 

 

3 REPLIES 3
by Grand Master
Grand Master

Re: Home move

EE call-centre systems are playing up today & are delayed. All you can do is keep trying.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by jenniwren
Explorer

Re: Home move

giving up tonight, will try tomorrow and if no luck move to virgin, thats if i can get through to get my pac code only been with the company (in one form of other since the 90s)

 

by
EE Community Support Team

Re: Home move

Hi @jenniwren,

 

Welcome to the EE Community.

 

Have you been able to get in touch with customer services this morning?

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.