by kindaweirdm8 Contributor
Contributor

High jitter

Recently my ping has been jumping up and down from 40-250 which isn't good when i'm gaming, haven't had any issues in a long time now but noticed this today playing league of legends. Ping test example - https://imgur.com/a/Tfa00xq

5 REPLIES 5
by Grand Master
Grand Master

Re: High jitter

Hi @kindaweirdm8 

 

5G or 4G?

 

That doesn't look abnormal. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by kindaweirdm8 Contributor
Contributor

Re: High jitter

Hi there it's 5g, Haven't had this problem for over a year maybe, it was at a constant 40-60 before. Also with an Ethernet cable fyi.

by Grand Master
Grand Master

Re: High jitter

Hi @kindaweirdm8 

 

5G is still new so it's likely that is the cause, keep an eye on it and if it becomes more erratic then give EE CS a call. 

 

Also check and log any problems on EE Network Status Checker.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by kindaweirdm8 Contributor
Contributor

Re: High jitter

Yeah it's still happening, thought it was resolved but i was wrong. back to 100-250 ping which is really bad. I will call in then.

by kindaweirdm8 Contributor
Contributor

Re: High jitter

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.