by Junbu
Visitor

Hi. I have no Internet but the all green lights on. Reset few times still nothin

Good morning. I have no Internet but the router  has got all green lights on, and the speed is 0. I have reset few times still the same. Could u please check what's wrong. 

Junbu

4 REPLIES 4
by Spierian
Explorer

Re: Hi. I have no Internet but the all green lights on. Reset few times still no

I have the same problem but it only affects devices connnected by wifi.  My ethernet-connected PC has internet connection.  It's a Brightbox fibre router.  

by Spierian
Explorer

Re: Hi. I have no Internet but the all green lights on. Reset few times still no

Broadband working again now.

by
EE Community Support Team

Re: Hi. I have no Internet but the all green lights on. Reset few times still no

Hi @Junbu

 

Welcome to the EE Community and thanks for posting. 🙂

 

We're aware of an issue affecting broadband services this morning - we're working to get this resolved as quickly as possible.

 

I recommend rebooting the router every now and again, this has worked for other users.

 

Thanks for your patience so far.

 

Chris

by
EE Community Support Team

Re: Hi. I have no Internet but the all green lights on. Reset few times still no

Thanks for confirming yours is working now, @Spierian.

 

Chris 🙂

 

 

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