Highlighted
by
Explorer

Fibre?

We just received our smart hub and it looks like a normal broadband connection.  I've been assured it's fibre.... can anyone confirm?! 

3 REPLIES 3
Highlighted
by Expert Contributor
Expert Contributor

Re: Fibre?

It is fibre to the cabinet, then your existing phone line to the property.

 

EE don't do fibre direct to the premises.

Highlighted
by
Explorer

Re: Fibre?

Thanks... so how can they sell this as fibre if it's only and adsl/vdsl connection? Not what we thought we were getting.....

Highlighted
by Expert Contributor
Expert Contributor

Re: Fibre?

What services does it say your property can get when you put your number in the DSL Checker?

 

Post the results here without your phone number, use the address checker if your number does not work.

 

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.