by JoeMc Investigator
Investigator

Fibre Plus Broadband thinking of swapping from Virgin

Hi 

We are thinking of moving from Virgin to EE Fibre Plus Broadband, is is the connection  fibre ?

Currently we are on 100mg, but Virgin have put the cost of our up to £71.31 a month . So time for a change ! 

If we need a new phone line , can we dictate where the line terminates . As most of our PC ect are in a back room & need a wired connection to them . So would like the phone line to terminate at the back of the house 

Thanks

Joe 

 

 

6 REPLIES 6
by Grand Master
Grand Master

Re: Fibre Plus Broadband thinking of swapping from Virgin

EE Fibre BB, like most other providers except Virgin, is Fibre to the Cabinet (FTTC) & then your copper landline to your home. It has a max. sync speed of 80 Megs depending on how far you are from the cab.

 

What does BT Broadband Availability Checker estimate using the Address Checker, not the Postcode Checker? Post just the whole table and the line above it, blanking out your address.

 

You should be able to ask the installing eng. where to terminate your landline master socket within reason.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by JoeMc Investigator
Investigator

Re: Fibre Plus Broadband thinking of swapping from Virgin

Hi 

Thanks for the info, we do have a "old" Bt. line . But it's our hall, so not good for the equipment that need a hardwiring.

 

Screen Shot 2018-10-12 at 14.36.13.pngResults 

by
EE Community Support Team

Re: Fibre Plus Broadband thinking of swapping from Virgin

Hello there @JoeMc

 

Thanks for coming to the community.

 

If you give our broadband sales team a call on 0800 956 6000 they will be able to give you all the information you need.

 

Thanks. Leanne.

by JoeMc Investigator
Investigator

Re: Fibre Plus Broadband thinking of swapping from Virgin

Hi

Thanks for the information, I’ll give them a ring 

Joe

by
EE Community Support Team

Re: Fibre Plus Broadband thinking of swapping from Virgin

by Grand Master
Grand Master

Re: Fibre Plus Broadband thinking of swapping from Virgin

Good! You should get near the top of the FTTC range to 80 Meg.

 

The eng. might be willing to move the old master socket while he's activating it. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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