by Karlburgess Investigator
Investigator

Error 403

Every time I try to make a hotel booking I am getting error 403

everything else will access with no problems, but I cannot seem to book anything on any website without getting this error

13 REPLIES 13
by Grand Master
Grand Master

Re: Error 403

How are you making the booking? What is the URL you are going to?

 

Which router have you?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Karlburgess Investigator
Investigator

Re: Error 403

Hi
It’s a touring park I have booked with many times before.
I have tried several devices now and several touring parks and hotels that I regularly book through my iPad, including only about 2 hours ago with no problems, so not sure what’s suddenly caused this very annoying error.

Sent from my iPad
by Karlburgess Investigator
Investigator

Re: Error 403

Forgot to say, EE brightbox

 

I have tried several of my usual websites, but every time I hit “ online booking “ , I get this error.

I use these sites all the time with no issues.

by Grand Master
Grand Master

Re: Error 403

May I see 1 of the links to a booking site that doesn't work?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Karlburgess Investigator
Investigator

Re: Error 403

Not sure how to share a link , sorry.

site is   bron y wendon touring park, llandulass

I usually just hit “ online booking “ and have no problems 

by Karlburgess Investigator
Investigator

Re: Error 403

I have just tried 

manorfan campsite, abergele

same thing, hit booking as usual, same error

by Grand Master
Grand Master

Re: Error 403

Same for me! The booking server on both those sites is either down or faulty. You'll need to speak to them directly.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Skilled Contributor
Skilled Contributor

Re: Error 403

It's not you, I get the same, you might need to phone up the sites - it is them that has the problem.

by Karlburgess Investigator
Investigator

Re: Error 403

Thank you very much,

 I just assumed it was my end as not only could I not gain access, my smart tv and sky box have lost their EE connection and don’t want to re connect for some reason.

I really do appreciate your help and apologise for my panic !.

by Skilled Contributor
Skilled Contributor

Re: Error 403

Ah, that might be a different problem. What are they symptoms with them?

by Grand Master
Grand Master

Re: Error 403

Please raise that as a separate Topic & we'll do our best to help you with it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Karlburgess Investigator
Investigator

Re: Error 403

TV scans for network, finds EE brightbox, I enter my password, wait some time before getting message “ server error “

by
EE Community Support Team

Re: Error 403

Morning @Karlburgess

 

Thanks for coming here.

 

If you give our Broadband Gurus a call, they will be able to get this error message looked into for you.

 

Let us know how you get on 🙂

 

Leanne.

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