by Mark27 Contributor

Ee customer services open today?

Are Ee customer services closed today, I've tried calling for the past 20 minutes and no answer, I'm not even getting any ring tone, line just stays quiet, I've tried dialling 150 from my handset and using the 0800 number from my landlines and still same result.

by Grand Master
Grand Master

Re: Ee customer services open today?

See Calling us and using our customer service platforms .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Mark27 Contributor

Re: Ee customer services open today?

That post states that it's just the 150 service that's down atm, but using other numbers don't seem to work either 😞

by Ace Contributor
Ace Contributor

Re: Ee customer services open today?

I have been trying since midnight and none of these will work:




07953 966150

07953 966250

07973 100150

07973 100450

0800 956 6000

0800 079 8586

0800 079 0232

0800 079 0125


I only want to use the self serve option to add an extra. Smiley Frustrated

EE Community Support Team

Re: Ee customer services open today?

Hi @tm90,


Welcome to the community.


I'm afraid all contact numbers are currently affected.





Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.