by UKBroadband Investigator
Investigator

EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

EE have provided me with a new Smart Hub that I will be replacing my Bright Box 2 with. On the BB2 I set the default gateway to 10.0.0.1 and the DHCP range to 10.0.0.3 - 10.0.0.149 (I have my reasons). When trying to set the same settings on the SH, it gives me an error that the IP address are not acceptable. Can anyone help me get the settings working as before?

7 REPLIES 7
by Grand Master
Grand Master

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

Either:

  1. Put the BB2 back in. It is functionally far stronger than the SH, or
  2. On the SH Advanced / My Network / IPv4 Configuration page chose Server address range = Custom. Then fill in the IP Addy, Start & End Addys with the 10.0.0.x addys you want & then Save.
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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by UKBroadband Investigator
Investigator

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

How is the Smart Hub functionally worse than the BB2? I thought the Smart Hub had a stronger WiFi signal..

 

I've already tried your #2 suggestion and the Smart Hub tells me the IP address is not allowed.

by Grand Master
Grand Master

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

  • No VLANs & multiple SSIDs, for isolation & guest networks & suchlike.
  • No Bandwidth Control.
  • Limited Access Control.
  • No MAC Filter.
  • No URL Blocking.
  • No QoS.
  • Port Forwarding is suspect.
  • ...
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by UKBroadband Investigator
Investigator

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

I see. Add to that an inability to set some gateway IP addresses I guess.

 

Thanks for the help

by Grand Master
Grand Master

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

 

I'm sure you should be able to set a 10.0.0.x subnet but I'm loathe to change mine in case I lose all my reserved IPs.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

You're right! It seems programmed not to accept the 10.0.0.x subnet but it will accept the 11.0.0.x subnet & presumably others, if that's any help.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by UKBroadband Investigator
Investigator

Re: EE Smart Hub DCHP does not allow gateway IP as 10.0.0.1

I had my whole network set up using gateway 10.0.0.1 with a number of static IPs in that range, there is no way I would go back and manually change them all. Seems a bit stupid of EE to arbitrarily deny 10.0.0.1

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