by whisky_wonderer
Explorer

DrayTek Vigor 2830n - Connection to EE Network

Hi,

I am trying to connect my DrayTek router to the EE network, but without success.

I have check and changed all of the settings mentioned in related posts. I have also upgraded the routers firmware to the latest available, and triple check my logon credentials. 

My current ISP connection configuration currently looks like the following. However, I don't have the option to select 'WAN Connection Detection' mode to 'PPP Detect', or to add a 'Separate Account for ADSL' . Other than that, my configuration is the same as other posts.

Any help would be greatly appreciated...

 

screenshot.1.jpg

       

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: DrayTek Vigor 2830n - Connection to EE Network

@whisky_wonderer : You are using that router on a standard ADSL connection? It is no good for Fibre.

 

What options does it offer for "Mode"?

 

What happens when you try to use it with your current settings as shown?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by whisky_wonderer
Explorer

Re: DrayTek Vigor 2830n - Connection to EE Network

Hi XRaySex,

 

Thank you for the prompt reply.

 

I’m using a standard ADSL connection. I have also used the same ADSL filter and cable between both router, as this illuminates these as faulty parts.  

 

Under the ‘Mode’ option, I only have two options - which are: “ARP Detect” and “Ping Detect”.

 

Using the Draytek settings in the screenshot, I cannot connect to the EE network at all. When I switch back to the EE router internet access is fine. I am using a WAN IP via PING to Initially check for an internet connection.

 

Kind regards.

 

 

 

 

 

by Grand Master
Grand Master

Re: DrayTek Vigor 2830n - Connection to EE Network

When using the Draytek settings in the screenshot, what does its DSL or WAN Status say?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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