07-09-2017 04:51 PM
My wife is starting to work from home, which involves mostly dealing with telephone calls triaged through a program on her laptop. However, she cannot get the phone calls to come through the laptop program.
Having spoken to her IT department, she needs to have the ability to accept SIP calls through our broadband. Most providers should offer this apparently, but having spoken to EE on 2 seperate occasions, they deny any knowledge of SIP calls.
Has anyone managed to get SIP calls through EE broadband? Without this she will have to use her mobile which is a very inefficient way of working.
07-09-2017 05:26 PM
You should be able to. You will need to port-forward the SIP program on her lappy. Your IT Dept should be able to give you the necessary port details.
07-09-2017 06:11 PM
I've been using SIP for some time now. On my home (EE) broadband I use an ATA (https://en.wikipedia.org/wiki/Analog_telephone_adapter) but have used a software phone too. It depends what software you are trying to use, most come with instructions to say how to do port forwarding. Since installing the adaptor box I've deleted the soft phone
On my EE mobile I use CSipSimple and have a few VOIP/SIP connections active with that. It works with the wifi on my home broadband 🙂
07-09-2017 06:13 PM - edited 07-09-2017 06:15 PM