02-04-2020 09:21 AM
Moved recently, currently have fibre but thought id upgrade to the fibre plus.
Engineer was booked in but with everything going on, cant see it happening. Anyone else is same situation? what happens? when i plug in the router, will it just work?
02-04-2020 09:45 AM
I meant at the house before the move, so im guessing all depends whether theres fibre to the new house?
I did see the port, so heres hoping.
02-04-2020 11:16 AM
I'm a bit confused as you said you'd moved recently and now you're saying at the house before the move???
What port are you referring to?
02-04-2020 11:19 AM
I had EE fibre at the place we was, we've now moved to a house so i told EE about the move and upgraded whilst i was on the phone.. the engineer was booked for tomorrow, so didnt know how it would work. Hopefully the port currently in the house will support the fibre and all will just work? or would i need an engineer (hopefully thats explained better)
02-04-2020 11:23 AM - edited 02-04-2020 11:23 AM
Providing the engineer can connect you without entering the house you'll be OK. By port do you mean the telephone master socket? Is it a new build house?
02-04-2020 11:24 AM
I really hope so, especially working from home.
Its an old house, yeah sorry, master telephone socket.. im not the best i know. but really appreciate the help.