by Margi66
Visitor

Could u advise me on why i am having problems with my home internet connection

I am having problems with my home internet which is ee could you advise me of any problems in my area

3 REPLIES 3
by
EE Community Support Team

Re: Could u advise me on why i am having problems with my home internet connecti

Hi @Margi66

 

Thank you for coming to see us in community 🙂

 

I'd invite you to please use our status checker and that way, you can keep up to date with any potential problems.

 

Thanks

 

Richard

 

:)​​​​​​​

by Grand Master
Grand Master

Re: Could u advise me on why i am having problems with my home internet connecti

Is this for fixed Home Broadband or mobile Internet?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Could u advise me on why i am having problems with my home internet connecti

@Margi66: Welcome to EE's Home Broadband Forum.

 

What problems exactly? BB issues are rarely localised but to do with your specific line.

If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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