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Contract can

Due to the current situation I had to move back to Portugal. I want to cancel my broadband contract but I'm not able to call your service to do it. How can I proceed?

 

Regards,

Guilherme

1 SOLUTION

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by Grand Master
Grand Master
Solution

Re: Contract can

Hi @Guilherme1 

 

Please read EE guide on how to cancel.

 

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-broadband...

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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2 REPLIES 2
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by Grand Master
Grand Master
Solution

Re: Contract can

Hi @Guilherme1 

 

Please read EE guide on how to cancel.

 

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-broadband...

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

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EE Community Support Team

Re: Contract can

Good Morning @Guilherme1

 

Thanks for coming to the community. 

 

I can see @Northerner has provided you a link to a very helpful guide. 

 

Please be sure to let us know if you have any further questions, 

 

Katie 🙂

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