by draven Investigator
Investigator

Connection dropping out

Using an EE supplied Netgear N150 (DGN1000SP) with firmware V2.1.00.44 RG.

 

Over the past few days the WAN connection has been dropping out regularly.

 

The router log below shows this

 

Mon, 2018-12-10 16:38:14 - LCP is allowed to come up.
Mon, 2018-12-10 16:38:18 - CHAP authentication success
Mon, 2018-12-10 16:38:18 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 16:38:18 - [Internet connected] IP address 2.26.2.131
Mon, 2018-12-10 16:38:55 - LCP down.
Mon, 2018-12-10 16:38:57 - [Internet disconnected]
Mon, 2018-12-10 16:39:36 - [Internet disconnected]
Mon, 2018-12-10 16:39:36 - Initialize LCP.
Mon, 2018-12-10 16:39:36 - LCP is allowed to come up.
Mon, 2018-12-10 16:39:39 - CHAP authentication success
Mon, 2018-12-10 16:39:39 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 16:39:40 - [Internet connected] IP address 95.149.70.219
Mon, 2018-12-10 16:45:35 - LCP down.
Mon, 2018-12-10 16:45:38 - [Internet disconnected]
Mon, 2018-12-10 16:46:16 - [Internet disconnected]
Mon, 2018-12-10 16:46:16 - Initialize LCP.
Mon, 2018-12-10 16:46:16 - LCP is allowed to come up.
Mon, 2018-12-10 16:46:19 - CHAP authentication success
Mon, 2018-12-10 16:46:20 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 16:46:20 - [Internet connected] IP address 95.149.70.219
Mon, 2018-12-10 16:48:17 - LCP down.
Mon, 2018-12-10 16:48:20 - [Internet disconnected]
Mon, 2018-12-10 16:48:58 - [Internet disconnected]
Mon, 2018-12-10 16:48:58 - Initialize LCP.
Mon, 2018-12-10 16:48:59 - LCP is allowed to come up.
Mon, 2018-12-10 16:49:02 - CHAP authentication success
Mon, 2018-12-10 16:49:02 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 16:49:03 - [Internet connected] IP address 91.110.36.231
Mon, 2018-12-10 16:49:28 - LCP down.
Mon, 2018-12-10 16:49:31 - [Internet disconnected]
Mon, 2018-12-10 16:50:40 - [Internet disconnected]
Mon, 2018-12-10 16:50:40 - Initialize LCP.
Mon, 2018-12-10 16:50:40 - LCP is allowed to come up.
Mon, 2018-12-10 16:50:52 - LCP down.
Mon, 2018-12-10 16:50:54 - [Internet disconnected]
Mon, 2018-12-10 16:52:04 - [Internet disconnected]
Mon, 2018-12-10 16:52:04 - Initialize LCP.
Mon, 2018-12-10 16:52:04 - LCP is allowed to come up.
Mon, 2018-12-10 16:52:07 - CHAP authentication success
Mon, 2018-12-10 16:52:07 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 16:52:08 - [Internet connected] IP address 109.180.25.170
Mon, 2018-12-10 16:52:31 - LCP down.
Mon, 2018-12-10 16:52:34 - [Internet disconnected]
Mon, 2018-12-10 16:53:11 - [Internet disconnected]
Mon, 2018-12-10 16:53:11 - Initialize LCP.
Mon, 2018-12-10 16:53:11 - LCP is allowed to come up.
Mon, 2018-12-10 16:53:14 - CHAP authentication success
Mon, 2018-12-10 16:53:15 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 16:53:15 - [Internet connected] IP address 91.110.37.216
Mon, 2018-12-10 17:29:47 - LCP down.
Mon, 2018-12-10 17:29:50 - [Internet disconnected]
Mon, 2018-12-10 17:30:29 - [Internet disconnected]
Mon, 2018-12-10 17:30:30 - Initialize LCP.
Mon, 2018-12-10 17:30:30 - LCP is allowed to come up.
Mon, 2018-12-10 17:30:32 - CHAP authentication success
Mon, 2018-12-10 17:30:33 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 17:30:33 - [Internet connected] IP address 109.180.25.207
Mon, 2018-12-10 17:43:37 - LCP down.
Mon, 2018-12-10 17:43:40 - [Internet disconnected]
Mon, 2018-12-10 17:44:18 - [Internet disconnected]
Mon, 2018-12-10 17:44:18 - Initialize LCP.
Mon, 2018-12-10 17:44:18 - LCP is allowed to come up.
Mon, 2018-12-10 17:44:21 - CHAP authentication success
Mon, 2018-12-10 17:44:21 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 17:44:22 - [Internet connected] IP address 109.180.25.129
Mon, 2018-12-10 17:45:53 - LCP down.
Mon, 2018-12-10 17:45:55 - [Internet disconnected]
Mon, 2018-12-10 17:46:33 - [Internet disconnected]
Mon, 2018-12-10 17:46:34 - Initialize LCP.
Mon, 2018-12-10 17:46:34 - LCP is allowed to come up.
Mon, 2018-12-10 17:46:37 - CHAP authentication success
Mon, 2018-12-10 17:46:37 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 17:46:37 - [Internet connected] IP address 2.26.3.26
Mon, 2018-12-10 18:00:06 - LCP down.
Mon, 2018-12-10 18:00:09 - [Internet disconnected]
Mon, 2018-12-10 18:00:48 - [Internet disconnected]
Mon, 2018-12-10 18:00:48 - Initialize LCP.
Mon, 2018-12-10 18:00:48 - LCP is allowed to come up.
Mon, 2018-12-10 18:00:51 - CHAP authentication success
Mon, 2018-12-10 18:00:51 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 18:00:52 - [Internet connected] IP address 2.26.3.26
Mon, 2018-12-10 18:33:30 - DHCP IP: 192.168.0.3 to MAC address 00:03:78:BC:0B:52
Mon, 2018-12-10 19:09:58 - LCP down.
Mon, 2018-12-10 19:10:00 - [Internet disconnected]
Mon, 2018-12-10 19:10:38 - [Internet disconnected]
Mon, 2018-12-10 19:10:39 - Initialize LCP.
Mon, 2018-12-10 19:10:39 - LCP is allowed to come up.
Mon, 2018-12-10 19:10:42 - CHAP authentication success
Mon, 2018-12-10 19:10:42 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:10:43 - [Internet connected] IP address 2.26.3.26
Mon, 2018-12-10 19:22:06 - LCP down.
Mon, 2018-12-10 19:22:09 - [Internet disconnected]
Mon, 2018-12-10 19:22:48 - [Internet disconnected]
Mon, 2018-12-10 19:22:48 - Initialize LCP.
Mon, 2018-12-10 19:22:48 - LCP is allowed to come up.
Mon, 2018-12-10 19:22:52 - CHAP authentication success
Mon, 2018-12-10 19:22:52 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:22:52 - [Internet connected] IP address 2.29.62.245
Mon, 2018-12-10 19:25:06 - LCP down.
Mon, 2018-12-10 19:25:09 - [Internet disconnected]
Mon, 2018-12-10 19:25:47 - [Internet disconnected]
Mon, 2018-12-10 19:25:47 - Initialize LCP.
Mon, 2018-12-10 19:25:47 - LCP is allowed to come up.
Mon, 2018-12-10 19:25:50 - CHAP authentication success
Mon, 2018-12-10 19:25:51 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:25:51 - [Internet connected] IP address 91.110.35.70
Mon, 2018-12-10 19:41:44 - LCP down.
Mon, 2018-12-10 19:41:47 - [Internet disconnected]
Mon, 2018-12-10 19:42:25 - [Internet disconnected]
Mon, 2018-12-10 19:42:25 - Initialize LCP.
Mon, 2018-12-10 19:42:25 - LCP is allowed to come up.
Mon, 2018-12-10 19:42:28 - CHAP authentication success
Mon, 2018-12-10 19:42:28 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:42:29 - [Internet connected] IP address 91.110.35.70
Mon, 2018-12-10 19:45:10 - LCP down.
Mon, 2018-12-10 19:45:13 - [Internet disconnected]
Mon, 2018-12-10 19:45:51 - [Internet disconnected]
Mon, 2018-12-10 19:45:51 - Initialize LCP.
Mon, 2018-12-10 19:45:51 - LCP is allowed to come up.
Mon, 2018-12-10 19:46:32 - [Internet disconnected]
Mon, 2018-12-10 19:46:51 - DHCP IP: 192.168.0.4 to MAC address 4C:EF:C0:B4:8D:AE
Mon, 2018-12-10 19:47:11 - [Internet disconnected]
Mon, 2018-12-10 19:47:11 - Initialize LCP.
Mon, 2018-12-10 19:47:11 - LCP is allowed to come up.
Mon, 2018-12-10 19:47:14 - CHAP authentication success
Mon, 2018-12-10 19:47:14 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:47:15 - [Internet connected] IP address 2.28.207.193
Mon, 2018-12-10 19:47:45 - LCP down.
Mon, 2018-12-10 19:47:47 - [Internet disconnected]
Mon, 2018-12-10 19:48:25 - [Internet disconnected]
Mon, 2018-12-10 19:48:25 - Initialize LCP.
Mon, 2018-12-10 19:48:26 - LCP is allowed to come up.
Mon, 2018-12-10 19:48:29 - CHAP authentication success
Mon, 2018-12-10 19:48:29 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:48:29 - [Internet connected] IP address 2.28.207.193
Mon, 2018-12-10 19:48:58 - LCP down.
Mon, 2018-12-10 19:49:00 - [Internet disconnected]
Mon, 2018-12-10 19:49:39 - [Internet disconnected]
Mon, 2018-12-10 19:49:39 - Initialize LCP.
Mon, 2018-12-10 19:49:39 - LCP is allowed to come up.
Mon, 2018-12-10 19:49:53 - LCP down.
Mon, 2018-12-10 19:49:56 - [Internet disconnected]
Mon, 2018-12-10 19:50:34 - [Internet disconnected]
Mon, 2018-12-10 19:50:34 - Initialize LCP.
Mon, 2018-12-10 19:50:35 - LCP is allowed to come up.
Mon, 2018-12-10 19:50:49 - LCP down.
Mon, 2018-12-10 19:50:52 - [Internet disconnected]
Mon, 2018-12-10 19:51:30 - [Internet disconnected]
Mon, 2018-12-10 19:51:30 - Initialize LCP.
Mon, 2018-12-10 19:51:30 - LCP is allowed to come up.
Mon, 2018-12-10 19:51:33 - CHAP authentication success
Mon, 2018-12-10 19:51:33 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:51:34 - [Internet connected] IP address 2.26.174.91
Mon, 2018-12-10 19:51:57 - LCP down.
Mon, 2018-12-10 19:51:59 - [Internet disconnected]
Mon, 2018-12-10 19:52:36 - [Internet disconnected]
Mon, 2018-12-10 19:52:36 - Initialize LCP.
Mon, 2018-12-10 19:52:36 - LCP is allowed to come up.
Mon, 2018-12-10 19:52:39 - CHAP authentication success
Mon, 2018-12-10 19:52:40 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:52:40 - [Internet connected] IP address 91.110.36.189
Mon, 2018-12-10 19:53:51 - LCP down.
Mon, 2018-12-10 19:53:54 - [Internet disconnected]
Mon, 2018-12-10 19:54:32 - [Internet disconnected]
Mon, 2018-12-10 19:54:32 - Initialize LCP.
Mon, 2018-12-10 19:54:32 - LCP is allowed to come up.
Mon, 2018-12-10 19:54:59 - LCP down.
Mon, 2018-12-10 19:55:02 - [Internet disconnected]
Mon, 2018-12-10 19:55:40 - [Internet disconnected]
Mon, 2018-12-10 19:55:41 - Initialize LCP.
Mon, 2018-12-10 19:55:41 - LCP is allowed to come up.
Mon, 2018-12-10 19:55:44 - CHAP authentication success
Mon, 2018-12-10 19:55:47 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:55:47 - [Internet connected] IP address 2.28.207.193
Mon, 2018-12-10 19:57:28 - LCP down.
Mon, 2018-12-10 19:57:31 - [Internet disconnected]
Mon, 2018-12-10 19:58:09 - [Internet disconnected]
Mon, 2018-12-10 19:58:10 - Initialize LCP.
Mon, 2018-12-10 19:58:10 - LCP is allowed to come up.
Mon, 2018-12-10 19:58:13 - CHAP authentication success
Mon, 2018-12-10 19:58:13 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 19:58:14 - [Internet connected] IP address 2.28.207.193
Mon, 2018-12-10 20:00:49 - LCP down.
Mon, 2018-12-10 20:00:52 - [Internet disconnected]
Mon, 2018-12-10 20:01:31 - [Internet disconnected]
Mon, 2018-12-10 20:01:31 - Initialize LCP.
Mon, 2018-12-10 20:01:31 - LCP is allowed to come up.
Mon, 2018-12-10 20:01:35 - CHAP authentication success
Mon, 2018-12-10 20:01:35 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 20:01:35 - [Internet connected] IP address 95.149.70.235
Mon, 2018-12-10 20:04:36 - LCP down.
Mon, 2018-12-10 20:04:39 - [Internet disconnected]
Mon, 2018-12-10 20:05:17 - [Internet disconnected]
Mon, 2018-12-10 20:05:17 - Initialize LCP.
Mon, 2018-12-10 20:05:17 - LCP is allowed to come up.
Mon, 2018-12-10 20:05:20 - CHAP authentication success
Mon, 2018-12-10 20:05:20 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 20:05:21 - [Internet connected] IP address 95.149.70.235
Mon, 2018-12-10 20:07:57 - LCP down.
Mon, 2018-12-10 20:08:00 - [Internet disconnected]
Mon, 2018-12-10 20:08:38 - [Internet disconnected]
Mon, 2018-12-10 20:08:38 - Initialize LCP.
Mon, 2018-12-10 20:08:38 - LCP is allowed to come up.
Mon, 2018-12-10 20:08:41 - CHAP authentication success
Mon, 2018-12-10 20:08:41 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 20:08:42 - [Internet connected] IP address 95.149.70.235
Mon, 2018-12-10 20:10:17 - LCP down.
Mon, 2018-12-10 20:10:20 - [Internet disconnected]
Mon, 2018-12-10 20:10:58 - [Internet disconnected]
Mon, 2018-12-10 20:10:58 - Initialize LCP.
Mon, 2018-12-10 20:10:58 - LCP is allowed to come up.
Mon, 2018-12-10 20:11:21 - CHAP authentication success
Mon, 2018-12-10 20:11:21 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 20:11:21 - [Internet connected] IP address 91.110.34.242
Mon, 2018-12-10 20:54:52 - LCP down.
Mon, 2018-12-10 20:54:54 - [Internet disconnected]
Mon, 2018-12-10 20:55:55 - [Internet disconnected]
Mon, 2018-12-10 20:55:55 - Initialize LCP.
Mon, 2018-12-10 20:55:55 - LCP is allowed to come up.
Mon, 2018-12-10 20:55:59 - CHAP authentication success
Mon, 2018-12-10 20:55:59 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 20:55:59 - [Internet connected] IP address 91.110.34.242
Mon, 2018-12-10 21:02:15 - LCP down.
Mon, 2018-12-10 21:02:18 - [Internet disconnected]
Mon, 2018-12-10 21:02:57 - [Internet disconnected]
Mon, 2018-12-10 21:02:57 - Initialize LCP.
Mon, 2018-12-10 21:02:57 - LCP is allowed to come up.
Mon, 2018-12-10 21:03:01 - CHAP authentication success
Mon, 2018-12-10 21:03:01 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 21:03:01 - [Internet connected] IP address 91.110.36.245
Mon, 2018-12-10 21:15:38 - LCP down.
Mon, 2018-12-10 21:15:41 - [Internet disconnected]
Mon, 2018-12-10 21:16:20 - [Internet disconnected]
Mon, 2018-12-10 21:16:20 - Initialize LCP.
Mon, 2018-12-10 21:16:20 - LCP is allowed to come up.
Mon, 2018-12-10 21:16:23 - CHAP authentication success
Mon, 2018-12-10 21:16:23 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 21:16:23 - [Internet connected] IP address 95.150.169.19
Mon, 2018-12-10 22:32:03 - DHCP IP: 192.168.0.7 to MAC address 9C:B6:D0:BA:82:37
Mon, 2018-12-10 22:50:53 - LCP down.
Mon, 2018-12-10 22:50:56 - [Internet disconnected]
Mon, 2018-12-10 22:51:35 - [Internet disconnected]
Mon, 2018-12-10 22:51:35 - Initialize LCP.
Mon, 2018-12-10 22:51:35 - LCP is allowed to come up.
Mon, 2018-12-10 22:51:41 - CHAP authentication success
Mon, 2018-12-10 22:51:44 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 22:51:45 - [Internet connected] IP address 91.110.34.130
Mon, 2018-12-10 22:53:21 - LCP down.
Mon, 2018-12-10 22:53:24 - [Internet disconnected]
Mon, 2018-12-10 22:54:03 - [Internet disconnected]
Mon, 2018-12-10 22:54:03 - Initialize LCP.
Mon, 2018-12-10 22:54:03 - LCP is allowed to come up.
Mon, 2018-12-10 22:54:06 - CHAP authentication success
Mon, 2018-12-10 22:54:07 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 22:54:07 - [Internet connected] IP address 2.28.199.212
Mon, 2018-12-10 22:58:13 - LCP down.
Mon, 2018-12-10 22:58:16 - [Internet disconnected]
Mon, 2018-12-10 22:58:55 - [Internet disconnected]
Mon, 2018-12-10 22:58:55 - Initialize LCP.
Mon, 2018-12-10 22:58:55 - LCP is allowed to come up.
Mon, 2018-12-10 22:58:59 - CHAP authentication success
Mon, 2018-12-10 22:58:59 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 22:58:59 - [Internet connected] IP address 2.28.199.212
Mon, 2018-12-10 22:59:33 - LCP down.
Mon, 2018-12-10 22:59:35 - [Internet disconnected]
Mon, 2018-12-10 23:00:36 - [Internet disconnected]
Mon, 2018-12-10 23:00:37 - Initialize LCP.
Mon, 2018-12-10 23:00:37 - LCP is allowed to come up.
Mon, 2018-12-10 23:01:52 - CHAP authentication success
Mon, 2018-12-10 23:01:52 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 23:01:53 - [Internet connected] IP address 2.25.177.121
Mon, 2018-12-10 23:06:15 - LCP down.
Mon, 2018-12-10 23:06:18 - [Internet disconnected]
Mon, 2018-12-10 23:06:57 - [Internet disconnected]
Mon, 2018-12-10 23:06:57 - Initialize LCP.
Mon, 2018-12-10 23:06:57 - LCP is allowed to come up.
Mon, 2018-12-10 23:07:00 - CHAP authentication success
Mon, 2018-12-10 23:07:01 - UPnP set event: removing redirect rule port, port:21828 protocol:
Mon, 2018-12-10 23:07:01 - [Internet connected] IP address 2.25.177.121

My local exchange code is EMFAZEL

6 REPLIES 6
by Grand Master
Grand Master

Re: Connection dropping out

Welcome to EE's Home Broadband Forum.

 

I'm afraid the log does not tell us much that you haven't already told us, that it keeps dropping out.

If you would like help with your BB speed or connection issues, please would you carry out the following steps for starters, which will enable us to diagnose the problem and advise you further. Do not restart your router to do these tests:

1. Post your full router stats.

For a Netgear I think it is: login and go to Router Status / Show Statistics.

Full router stats are key to any speed & connection issues.

2. Try a wired speedtest, using an Ethernet cable supplied with the router, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

3. What exchange are you connected to? If you don't know use: http://www.samknows.com/broadband/exchange_search and post the URL of your exchange page.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by draven Investigator
Investigator

Re: Connection dropping out

Hi. Thanks for the reply.

1. Router Stats

Router Stats.png2. Speedtest https://www.thinkbroadband.com/speedtest/1544532678406012355

 

3. Exchange is Fazeley (EMFAZEL)

by Grand Master
Grand Master

Re: Connection dropping out

Reboot the router & try plugging it into the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. Only do this if you have a split faceplate. Do you have any extension sockets in the home even if unused? Are there any wires connected to back of faceplate of master socket?

Try the BT Quiet Line Test (dial 17070 Opt 2), preferably with a corded phone, in the test socket with the router disconnected. If there is any noise, report it to your landline provider as a voice fault (don't mention Broadband). Often sorting out voice faults will fix the Broadband as well.

Post the full router stats & System Uptime when plugged into test socket.

Is the issue any better?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by draven Investigator
Investigator

Re: Connection dropping out

Hi

 

Thanks for the advice. Connection seems to be stable again. Has been up for 24 hours without issue.

 

 

by Grand Master
Grand Master

Re: Connection dropping out

Is that from the test socket?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by draven Investigator
Investigator

Re: Connection dropping out

Had 24 hours without issue in test socket, followed by another 24 hours without issue in the faceplate socket.

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