by GB2777 Investigator
Investigator

Connecting bb1 to sky

 Trying to connect bb1 router to sky and it keeps saying there is a network issue. I have tried manual connection and via wps! 

Any suggestions please? 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Connecting bb1 to sky

Follow Connect using WiFi protected setup (WPS)

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
8 REPLIES 8
by Grand Master
Grand Master

Re: Connecting bb1 to sky

Welcome to EE's Home Broadband Forum.

What does it say in the Internet section on the initial Status page of the BrightBox after you log in? Obscure your names in the BB Username but post the 1st 2 parts of the IP addy.

What have you put as your Sky BB Username?

 

I don't think you can as the Brightbox insists that the BB username ends in '@fs'.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by GB2777 Investigator
Investigator

Re: Connecting bb1 to sky

Not sure what you are saying....

I just want to connect my sky hd+ box with my ee router!
by Grand Master
Grand Master

Re: Connecting bb1 to sky

Oh, I thought you were trying to use your Brightbox on Sky BB.

 

What connections does this Sky box offer? Does it do WifI? Does it have a WPS button? Does it show a list of WiFi networks it can see? Connect to the Brightbox network by giving its WiFi pwd.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by GB2777 Investigator
Investigator

Re: Connecting bb1 to sky

I have tried to connect by wps, manual entry. Still not working! Will give
customer services a call tomorrow! Not happy!!
by Grand Master
Grand Master
Solution

Re: Connecting bb1 to sky

Follow Connect using WiFi protected setup (WPS)

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by GB2777 Investigator
Investigator

Re: Connecting bb1 to sky

Thank you that has worked. 

by Grand Master
Grand Master

Re: Connecting bb1 to sky

Thanks! You're welcome :)! Glad it now works & that I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Connecting bb1 to sky

Tremendous information @XRaySpeX

 

We hope to see you posting in community on a regular basis @GB2777

 

Thanks

 

Richard

 

🙂

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