Highlighted
by kiranpatel99
Visitor

Cancelling my EE broadband after my 18-month contract has expired?

I have currently got an 18-month contract but will require broadband for the next three months when the 18th month expires. 

 

I am aware that with my plan I can transfer it to a different home but after the three months I will not be needing broadband at all,

 

It is my belief that my contract will roll-over after the 18th months, is this correct? If so, when I cancel my cancel my contract (after the initial 18-month period) will I get charged the cancellation fee?

 

Many thanks.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Cancelling my EE broadband after my 18-month contract has expired?

You are correct. Your contract doesn't just end. It's just the min. term that expires. Thereafter it is on a rolling 14-day notice basis.

 

Give your notice 14 days before you want to stop it. There will be no early termination fees.

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If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Cancelling my EE broadband after my 18-month contract has expired?

You are correct. Your contract doesn't just end. It's just the min. term that expires. Thereafter it is on a rolling 14-day notice basis.

 

Give your notice 14 days before you want to stop it. There will be no early termination fees.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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