by jillemily
New Member

Cancelling my 18 month home broadband contract early

Whats involved if I want to leave my 18 month home broadband contract early?

3 REPLIES 3
Highlighted
by Grand Master
Grand Master

Re: Cancelling my 18 month home broadband contract early

Calling EE and paying an Early Termination Fee. 

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Cancelling my 18 month home broadband contract early

Hi @jillemily

 

Welcome to the community :). 

 

I am sorry to hear your looking to leave us.

 

If you are looking to stop your broadband connection, I would recommend speaking with our Home Broadband retentions team who can discuss your options further. 

 

Let me know if you have any further questions, 

 

Katie

by Grand Master
Grand Master

Re: Cancelling my 18 month home broadband contract early

The ETFs you're be liable for can be found on p16 of EE TV, Broadband and Home Phone Price Guide .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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