by TamsinG
Visitor

Cancelled my broadband contract and need to return modem - what is the address?

I have moved and do not have access to the jiffy bag that EE has sent out to return the modem. What is the address I need to return it to? I live overseas and struggle to call in with timezones.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Cancelled my broadband contract and need to return modem - what is the addre

Generally you may keep your router, or choose to recycle at your local waste management facility. I would expect only the new EE Smart Hubs would still need to be returned.

 

You may also return your router to EE's distribution warehouse at the address below:

 

Net Lynx,
 1 First Avenue,
Maybrook Business Park,
Minworth,
Birmingham,
B76 1BA

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Cancelled my broadband contract and need to return modem - what is the addre

Generally you may keep your router, or choose to recycle at your local waste management facility. I would expect only the new EE Smart Hubs would still need to be returned.

 

You may also return your router to EE's distribution warehouse at the address below:

 

Net Lynx,
 1 First Avenue,
Maybrook Business Park,
Minworth,
Birmingham,
B76 1BA

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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