by Williamsjam
Explorer

Can't see pictures in Rightmove

I recently switched to EE broadband from BT and now Rightmove App doesn't work as doesn't load most pictures on iPad or iPhone. Read it could be DNS related?? 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can't see pictures in Rightmove

It is a good idea to try changing the DNS & can't do any harm.

 

You could try & get round this issue by switching the DNS in the router to Manual with 1 of these public DNS:

Open DNS  :	208.67.222.222 & 208.67.220.220
Google DNS:	8.8.8.8 & 8.8.4.4 
Norton DNS:	198.153.192.40 & 198.153.194.40

It works for other users with a similar issue with PInterest. Try it! You can always reverse it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by
EE Community Support Team

Re: Can't see pictures in Rightmove

Hi @Williamsjam

 

Thank you for coming to see us in community 🙂

 

Instead of loading it on the APP can you perhaps try from the browser of your iPhone or iPad?

 

Let me know what happens.

 

Richard

 

🙂

by Grand Master
Grand Master
Solution

Re: Can't see pictures in Rightmove

It is a good idea to try changing the DNS & can't do any harm.

 

You could try & get round this issue by switching the DNS in the router to Manual with 1 of these public DNS:

Open DNS  :	208.67.222.222 & 208.67.220.220
Google DNS:	8.8.8.8 & 8.8.4.4 
Norton DNS:	198.153.192.40 & 198.153.194.40

It works for other users with a similar issue with PInterest. Try it! You can always reverse it.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Williamsjam
Explorer

Re: Can't see pictures in Rightmove

Thanks- tried the open DNS and appears to work

by
EE Community Support Team

Re: Can't see pictures in Rightmove

Thanks for letting us know @Williamsjam.

 

Leanne.

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