by Herbie01
Explorer

Can't recieve calls on my EE home phone

Just recently got EE broadband of which I'm pleased with however I can't recieve calls on my home phone,have transferred my number from virgin any help would be appreciated 

3 REPLIES 3
by Grand Master
Grand Master

Re: Can't recieve calls on my EE home phone

Welcome to EE's Home Broadband Forum.

Can you make calls? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Herbie01
Explorer

Re: Can't recieve calls on my EE home phone

Yes dial tone there and can ring out also have checked the number and it is
correct
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Highlighted
by Grand Master
Grand Master

Re: Can't recieve calls on my EE home phone

Then you should be receiving calls dialled to that no. Maybe something's gone wrong with the port from VM to EE. Report it to EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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