by Sharvy
Explorer

Can’t log in from outside uk

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Hi newbie here I have a BB contract and EE account and trying to log on from outside UK. It says wrong password or username but they aren’t. 
I want to access my account as I have been notified that it’s going up by £2 a month and the email said to contact EE if I wish to leave .  So I have 2 questions, namely:-
1- is there a problem getting logged on outside UK, and,
2, can you leave while still under contract because of this £2 increase
thanks
1 REPLY 1
by Grand Master
Grand Master

Re: Can’t log in from outside uk

There should be no problem logging into your BB a/c from aboard.

 

Did you create a new MyEE online a/c in early Dec. when EE did away with the old BB Member Centres? See My Home Broadband login details aren’t working - what do I need to do?

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