by Becca199777 Investigator
Investigator

Can I connect ee broadband to a sky q box

I have ee broadband and am thinking about getting sky q. Will my broadband connect to sky q. I already have sky in my home but want to upgrade but don’t want sky broadband?? 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Can I connect ee broadband to a sky q box

Hi @Becca199777 the bright box is EE's older router & the EE smart hub is the new router but they will both connect to a Sky Q box.

 

Thanks,

 

David.

View solution in original post

11 REPLIES 11
by Ace Contributor
Ace Contributor

Re: Can I connect ee broadband to a sky q box

Hi @Becca199777 

 

Welcome to the EE Community,

 

Your EE hub will connect to a Sky Q box for on demand services.

 

Thanks,

 

David.

by Becca199777 Investigator
Investigator

Re: Can I connect ee broadband to a sky q box

Might sound a bit stupid but is and ee hub and brightbox the same thing
by Grand Master
Grand Master

Re: Can I connect ee broadband to a sky q box

@Becca199777 :  No, they are both BB routers but the EE Smart Hub is the latest & the Brightbox is its predecessor from about 2 years ago.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ace Contributor
Ace Contributor
Solution

Re: Can I connect ee broadband to a sky q box

Hi @Becca199777 the bright box is EE's older router & the EE smart hub is the new router but they will both connect to a Sky Q box.

 

Thanks,

 

David.

View solution in original post

by Becca199777 Investigator
Investigator

Re: Can I connect ee broadband to a sky q box

Does it cost extra for the smart hub because I currently pay £35.50 a month?

by Grand Master
Grand Master

Re: Can I connect ee broadband to a sky q box

It's not the cost; it's the product you're on. EE now gives the EE SH to new & upgrading customers on Fibre BB. Do you have standard ADSL BB or Fibre?.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Becca199777 Investigator
Investigator

Re: Can I connect ee broadband to a sky q box

Standard adsl
by Ace Contributor
Ace Contributor

Re: Can I connect ee broadband to a sky q box

@Becca199777 is fibre available in your area ? if it is you probably could get fibre for cheaper than your paying now.

by Becca199777 Investigator
Investigator

Re: Can I connect ee broadband to a sky q box

Yes it is.
by Ace Contributor
Ace Contributor

Re: Can I connect ee broadband to a sky q box

@Becca199777  I would speak to EE about upgrading your service to fibre it would mean a new 18 month commitment but you would also be sent a new EE smart hub.

Highlighted
by foxijax Investigator
Investigator

Re: Can I connect ee broadband to a sky q box

Hi   I've had Sky Q plus one mini box for a few years now, and I changed my bb to EE fibre with the Smart Hub a few days ago. I'm happy to report that everything works just fine. I used all the standard settings for both the EE hub and Sky Q. Happy days!

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