by TATABUENA
New Member

Broadband speed so poor I have so switch off wifi calling

I am struggling with broadband seed. - reading through the post i dont seem to be the only one.

 

It seems from 6 / 7 pm onwards to be non existant!

 

Download speed of 0.33 MBPS

Upload speed of 0.12 MBPS

 

It is marginally better during the day.. but it is still so poor that if anyone does call me i need to call them back and switch off the WiFi Calling featuer as the connection drops in/ out.

 

 

3 REPLIES 3
by Grand Master
Grand Master

Re: Broadband speed so poor I have so switch off wifi calling

Welcome to EE's Home Broadband Forum.

If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Star Contributor
Star Contributor

Re: Broadband speed so poor I have so switch off wifi calling

What is your normal download speed?

 

Wifi calling, SureSignal and VOIP services normally require 4megs or so.

by
EE Employee

Re: Broadband speed so poor I have so switch off wifi calling

Hi @TATABUENA and welcome to the community.

 

Please do see the responses above as they may be of help to you.

 

Many thanks,

 

Lee

 

 

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