by georgeboul
Visitor

Broadband home bill "extra charges: normal workday fulfilment"

Hello everybody,

 

Any idea what is the bill item "extra charges: Time charge normal workday fulfilment 51.95" in my monthly home bill (broadband and calls). Thank you.

 

1 REPLY 1
by Profile closed
Not applicable

Re: Broadband home bill "extra charges: normal workday fulfilment"

I believe that is either an installation charge if you are a new customer or a BT OpenReach engineer visit charge if you have recently had a fault with your broadband where an engineer had to visit your property and the fault was found to be on your side of the master phone socket.

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